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Terms & Conditions

Seller’s acceptance of buyer’s purchase order is expressly made conditional on buyer’s acceptance of the terms and conditions of the sale
contained in buyer’s purchase order as well as all resort terms and conditions pertaining to buyer’s order. Buyer Seller
understands that all package(s) purchased, as stated in this purchase order, are 100% transferable to a qualified person(s) and
non-refundable. Buyer understands this is not a contest, lottery, or drawing. By giving us your payment information and billing address,
you understand that your credit has been charged for the amount specified in this purchase order, and all sales are final. For
general information or to book your travel dates, please contact the customer service department at 1-800-819-8475. Monday – Friday
11am-7pm (EST) or email us at reservations@platinumelitestays.com.

When purchasing a travel package a travel package from , Platinum Elite Stays you acknowledge that you have read, understood and expressly agree to these Terms and Conditions, without modification, intend to be legally bound by them and acknowledge and agree that they become part of your contract with Platinum Elite Stays. Any payment made for a travel package offered to you by Platinum Elite Stays
constitutes final; acceptance of these Terms and Conditions set forth herein. We may, at our sole discretion, amend or modify these
Terms and Conditions at any time by posting the changes to our website at  platinumelitestays.com

Liability Statement

As a condition of participation, the customer hereby agrees to now and forever hold harmless and indemnity Platinum Elite Stays and its
representatives from and against all claims, losses, damages, cause of action, suit, and liability of every kind, including all expenses
of litigation, court costs, and attorney fees, for any property damage, injury, death or losses associated therewith, arising from participation in the travel package.  Platinum Elite Stays acts as an agent for the independent travel supplier providing your resort package. Customer hereby agree to now and forever hold harmless and indemnify Platinum Elite Stays from the actions or omissions of these independent suppliers including, but not limited to delays, over bookings, cancellation of services, cessation of operations, accidents, failures of equipment, or changes in itineraries or schedules.

Terms of Purchase

Purchaser understand and agrees that the full amount paid for this travel package is non-refundable, but may be transferred to a qualified
person(s). Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and
purchase of products and services. You agree to abide by such terms and conditions, including payments of all amounts when due and
compliance with the applicable suppliers’ policies, rules and restrictions regarding availability and use of package, products and services. You understand that any violation of any such supplier’s terms, conditions, policies, rules or restrictions may result in your forfeiting any monies paid for such reservation or purchase as well as assuming liability for any amount Platinum Elite Stays incurs as a result of such violation.

You acknowledge that you will be responsible for all charges, fees, duties, taxes, and assessments arising out of your purchase of the travel products from Platinum Elite Stays. Out of term cancellations (Less than a two week notice prior to check-in date) and If you fail to show up (NO SHOW) for a scheduled reservation/presentation you will automatically be charged a penalty of no less than $175 USD/Night. I understand that any unused processed payments will be applied to future travel.

Terms of Traveler

– All resorts in Europe and Asia offer a max stay of six or seven
nights depending on promotion offered during initial sales call.

– US offer a max night stay of three nights unless otherwise stated
in your invoice in the customer information section

  • At least one traveler in-group is within the age requirements of
    twenty-eight to seventy five with an annual income of fifty
    thousand or above.
  • All air and ground transportation, resort fees, taxes, and gratuities
    are the responsibility of the traveler unless otherwise stated in
    the package description
  • Customer cannot split days in different destinations unless changing a
    vacation from Europe to Asia to a location that offers less days
    and nights.
  • Booking, upgrades, changes and cancellations may be made or purchased
    through our Reservations Department at 1-800-819-8475 (or by
    emailing reservations@platinumelitestays.com) and applicable fees
    may apply.
  • Purchaser MUST present a proper from of identification upon arrival at the
    resort (driver’s license, passport, credit card, or other
    official documentation). Some resorts are eligibility-specific
    (age/income/single/married/cohabiting); purchasers are advised to
    seek more information prior to or at the time of booking their
    reservation(s).
  • Customer is required to take a sixty to ninety minute VIP presentation tour
    of each resort the buyer is traveling to (If you do not tour in the
    required locations you will be charged the retail rate for your
    stay)
  • Upon check in two forms of ID will be required (Valid Driver’s
    License, major credit card, or passport). It is the customer’s
    responsibility to update any inaccurate information listed in your
    purchase order before booking reservations.
  • All vacations packages require a minimum of thirty days advance booking
    prior to travel dates and ninety days advance booking if traveling
    during major holidays. (e.g. Thanksgiving, Christmas, New Year’s
    Eve/ Day, Spring Break, Easter Week, and July 4th.). Holiday fees
    may apply based on availability and location.

– In the event customer is unable to use any portion of this travel package for any reason, including but not limited to (nature,
weather strikes, mechanical failure, civil unrest, disease, environment, government restrictions, or acts of God, any monies
paid, not including the original package price, will be applied as future credit to be used for future travel.

  • Customer may change or cancel reservations at any time with a minimum two-week notice prior to check-in date Changes to your reservation included but are not limited to changes to itinerary, date change, change in number of travelers, etc. A new contract may be issued to accommodate changes or cancellations.
  • NO PURCHASER SHOULD RELY UPON REPRESENTATIONS OTHAT THAN THOSE
    INCLUDED IN THIS CONTRACT.
  • This contract is for the purchase of a vacation certificate and puts all
    assignees on notice of the consumers’ right to cancel under
    section 559.933 Florida Statuses.
  • I understand that all booking fees including, but not limited to
    holiday season, peak season, booking cancellation, airport
    transportation, and resort taxes are non-refundable and will be
    applied if unused, as credit toward future travel.

-Any false information given by the Customer, for qualification purposes, will result in the forfeiture of travel packages purchased and customer agrees to pay the full rate of their resort stay if disqualified from the resort tour